How it works
From idea to branded digital pass, with a human beside you.
ManagedMember combines a practical business portal with hands-on setup and support. You stay in control without being left to work everything out alone.
The first 14 days
A clear path from trial to launch.
The trial starts with a Complete workspace, so you can explore every card type before choosing the best fit.
Confirm your business email
Submit the short trial request, confirm your email and create your Business Portal password.
Explore the ready-made workspace
Review the available program and pass types, choose designs for Browser Pass and Wallet, then apply your branding.
Test before live issuance
Create phone tests and check the card visuals. We review the setup before live customer issuance opens.
Launch with confidence
Issue customer passes, download QR assets and choose whether staff scan from any device or authorise actions on the customer’s Browser Pass.
Customer experience
Nothing to download or install.
Customers join from a simple mobile page and can use a premium Browser Pass immediately or add a supported card to Apple Wallet or Google Wallet. Businesses use the portal and any internet-connected device—no staff app or dedicated scanner is required.
Business experience
One place for customers, cards and campaigns.
Issue and manage
Create cards, view customer status, revoke credentials and review activity.
Design and test
Design Browser Passes with flexible front-and-back artwork and configure supported Wallet layouts using the same business programs.
Campaign with support
Request Wallet, email and SMS campaigns, or configure approved automations.
Frequently asked questions
The practical details.
Do customers need an app?
No. A Browser Pass opens from a secure web link and requires no download or installation. Supported cards can also be added to Apple Wallet or Google Wallet.
Do staff need an app or special hardware?
No. Staff can scan the pass QR code with any internet-connected phone or tablet, or authorise add-stamp and redemption actions directly on the customer’s Browser Pass. A business PIN protects sensitive actions.
Can I run more than one business or location?
Yes. The platform is designed around workspaces, businesses and locations, with role-based staff access.
Can I try every card type?
Yes. Every managed trial starts with the Complete package capabilities so you can find the right starting point.
What happens after the trial?
Choose Essentials, Engage or Complete and pay annually or monthly. Monthly billing has a 12-payment minimum. Complete includes managed onboarding valued at $499, 24-hour priority email and direct WhatsApp support. ManagedMember billing is separate from memberships you sell to customers.
Ready to see your own program?
Start the managed trial and we will help you turn the first idea into a working card experience.