Managed campaigns

A timely reason to return.

Turn customer information from Browser Pass and Wallet programs into useful, well-timed communication across Wallet, email and SMS. You provide the offer and audience. We help shape the campaign and confirm the delivery cost before anything is sent.

Campaign ideas

Useful messages, not noise.

Q

Quiet-day offer

Give customers a clear reason to visit during a quieter service period.

V

VIP or member offer

Reward existing customers with an offer that recognises their relationship.

R

Review request

Ask at the right moment, after a real customer experience.

From brief to delivery

A campaign workflow built for busy operators.

The Business Portal captures the complete brief, including audience, timing, offer, approval contact and channel-specific creative.

  1. Request: choose the campaign type and audience.
  2. Prepare: add Wallet, SMS, email and coupon details.
  3. Review: ManagedMember checks the brief and confirms cost.
  4. Approve: nothing sends until the agreed approval step.

Automation

Keep the useful moments moving.

Configured automations can support reminders and rewards using separate content for each delivery channel. Existing automations continue to work through the legacy message fallback.

WalletShort updates for supported Apple and Google Wallet cards, informed by the same customer programs used by Browser Pass.
EmailBranded content with a clear headline and action.
SMSConcise, direct messages for time-sensitive moments.

Build the customer base first.

Start with a managed trial, issue your first branded cards and see how campaigns fit the relationship you want to build.